Your Rules, Built In
Who approves, up to what amount, and who's next if they're out.
ServiceNow Custom Apps and Approvals
"Did Anyone Approve This?" Approvals That Don't Get Stuck.
Purchase requests, credit holds, price changes, and exceptions all need a yes. We build simple ServiceNow apps that send each request to the right person, follow your rules, and update your ERP once it's approved.
ServiceNow Partner
Acumatica Gold Certified Partner
Helping Businesses Since 1952
Free 20-Minute Check
Sound Familiar?
The Order Is Ready. The Approval Isn't.
A purchase request sits in someone's inbox. A customer is on credit hold, and nobody knows who can release it. A price change needs a sign-off from someone on vacation.
That's the Work Gap in approvals.
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Approvals buried in email threads
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No clear rule for who approves what, or up to how much
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No record of who said yes, and when
What Changes
What Changes With ServiceNow Approvals
Every approval has a rule, an owner, and a record.
Approve From Anywhere
Approvers can say yes or no from their phone or email.
Nothing Sits
Reminders and escalations keep requests moving.
A Clean Record
Every yes and no is recorded for audits and questions later.
Where Your ERP Comes In
Approved in ServiceNow. Done in Your ERP.
Most approvals end with a change in the ERP. When the two are connected, the approval does the typing for you.
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Someone submits a purchase request in ServiceNow
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It goes to the right approver by amount and department
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Approved? The purchase order is created in Acumatica or Business Central
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Not approved? The requester sees why, right away
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Finance sees every approval in one place
The PTP Way
We Close the Gap First. Then We Build.
Here's how it works, start to finish.
1. Find the Gap
We look at one process. Who asks, who says OK, and where it gets stuck. This is the free Work Gap Check.
2. Fit It to You
We set up ServiceNow around your people and your rules. Not a boxed setup.
3. Connect and Launch
We link it to your ERP and your other tools, test it with your team, and turn it on.
4. Stay With You
We train your people and stay close as you add the next fix.
Works With Your ERP
Keep Your ERP. Add What It's Missing.
Run Acumatica or Microsoft Dynamics? Keep it. Nothing gets ripped out. We're a ServiceNow partner and an Acumatica Gold Certified Partner, so one team handles both sides. No finger-pointing between vendors. We've helped businesses run their systems since 1952.
The Free Work Gap Check
Bring Us Your Messiest Process.
In 20 minutes, you'll get four things: where your biggest gap is, what it costs you in hours, a simple sketch of the fix with your ERP in it, and a straight answer on whether ServiceNow is right for you. Even if the answer is no.
FAQ
ServiceNow Approvals
Questions
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What are ServiceNow custom apps?
Simple apps built on ServiceNow for work that doesn't fit a standard tool, like purchase requests or credit holds. They use the same rules, approvals, and records as the rest of ServiceNow.
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What kinds of approvals can you build?
Purchase requests, credit holds, price changes, returns, new vendors, new customers, and more. If it needs a yes, it can run through ServiceNow.
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Can approvals update our ERP?
Yes. We connect ServiceNow to Acumatica or Business Central, so an approved request can create or update the record in your ERP.
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Do approvers need training?
Very little. They can approve from an email or their phone.
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Who builds it?
PTP does, start to finish. We're a ServiceNow partner and an Acumatica Gold Certified Partner, so one team handles ServiceNow and your ERP.
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How do we get started?
Book the free Work Gap Check. In 20 minutes we'll find the approval that costs you the most and sketch the fix.
Ready When You Are
Stop Chasing Approvals.
20 minutes. Your most stuck approval. A clear first fix.