Your Rules, Built In
Who approves, up to what amount, and who's next if they're out.
ServiceNow Custom Apps and Approvals
"Did Anyone Approve This?" Approvals That Don't Get Stuck.
Purchase requests, credit holds, price changes, and exceptions all need a yes. We build simple ServiceNow tools that send each request to the right person, follow your rules, and update your ERP once it's approved.
ServiceNow Partner
Acumatica Gold Certified Partner
Helping Businesses Since 1952
Free 20-Minute Check
Sound Familiar?
The Order Is Ready. The Approval Isn't.
A purchase request sits in someone's inbox. A customer is on credit hold, and nobody knows who can release it. A price change needs a sign-off from someone on vacation.
That's the Work Gap in approvals.
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Approvals buried in email threads
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No clear rule for who approves what, or up to how much
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No record of who said yes, and when
What Changes
What Changes With ServiceNow Approvals?
Every approval has a rule, an owner, and a record.
Approve From Anywhere
Approvers can say yes or no from their phone or email.
Nothing Sits
Reminders and escalations keep requests moving.
A Clean Record
Every yes and no is recorded for audits and questions later.
Where Your ERP Comes In
Approved in ServiceNow &
Your ERP.
Most approvals end with a change in the ERP. When the two are connected, the approval does the typing for you.
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Someone submits a purchase request in ServiceNow
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It goes to the right approver by amount and department
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Approved? The purchase order is created in Acumatica or Business Central
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Not approved? The requester sees why, right away
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Finance sees every approval in one place
The PTP Way
We Close the Gap First. Then We Build.
Here's how it works: We help businesses build the right foundation for today while creating a clear path toward tomorrow. From optimizing the technology and processes you rely on now to scaling toward intelligent automation and AI, we guide you through every step of the journey, from start to finish.
1. Find the Gap
Our foundation, we start with one process. Who asks, who says OK, and reveal bottlenecks. Presenting a clear starting point with our free Work Gap Check.
2. Fit It to You
We empower your agents with ServiceNow enhancements around your people your workflows and your rules. Not a boxed setup.
3. Connect and Launch
We merge the process with your ERP and existing tools. Then we test it with your team, refine workflows and launch with confidence.
4. Stay With You
We remain connected as your business evolves and workflows are optimized. Ready to help implement the next improvement and build momentum with every step.
Works With Your ERP
Keep Your ERP.
Add What's Missing.
Run Acumatica, Microsoft Dynamics or any ERP platform?
Keep what works. Nothing vital gets ripped out.
Platform upgrades and technology decisions are based on what your business needs today and where you’re headed tomorrow.
The Free Work Gap Check
Bring Us Your Messiest Process.
In just 20 minutes, you’ll walk away with four things: A clear view of your biggest operational gap, an estimated time of repair, a simple sketch of a solution that connects with your ERP, and an honest answer on whether ServiceNow is the right fit for your business.
No pressure. No guesswork. Just clarity, even if ServiceNow isn’t the answer yet.
FAQ
ServiceNow Approval Questions &
Plain Answers
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What are ServiceNow custom apps?
Simple apps built on ServiceNow for work that doesn't fit a standard tool, like purchase requests or credit holds. They use the same rules, approvals, and records as the rest of ServiceNow.
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What kinds of approvals can you build?
Purchase requests, credit holds, price changes, returns, new vendors, new customers, and more. If it needs a yes, it can run through ServiceNow.
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Can approvals update our ERP?
Yes. We connect ServiceNow to Acumatica or Business Central, so an approved request can create or update the record in your ERP.
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Do approvers need training?
Very little. They can approve from an email or their phone.
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Who builds it?
PTP does, start to finish. We're a ServiceNow partner and an Acumatica Gold Certified Partner, so one team handles ServiceNow and your ERP.
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Ready to get started?
Stop Waiting & Start Building
Start with a free Work Gap Check to identify where your process gets stuck and where improvements will have the greatest impact. Together, we prioritize what matters most based on your needs, budget, and readiness. Then we connect your systems, launch the solution, and put it to work.
Premier stays by your side beyond implementation, helping you stabilize your technology, optimize workflows, empower your team, and maximize business growth.
Ready When You Are
Stop Chasing Approvals.
20 minutes. Your most stuck approval. A clear first fix.