Q-PAC Systems (Elkton, Florida)

Q-PAC is a fast-growing manufacturer of custom plug-and-play fan arrays for commercial HVAC systems, serving office buildings, hospitals, universities, and stadiums. Spun out of Mass HVAC in 2019, the company built its own configurator software (QUIPS) and quickly scaled to over $30M in revenue. To support its growth, Q-PAC needed a modern ERP that could handle engineering complexity, inventory control, and real-time data visibility.
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Headquarters

Charlotte, NC
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Industries

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Apps Replaced

NetSuite and QuickBooks
 

 

  • Challenges
  • Solution
  • Outcome
  • Challenges

    1. Manual Processes & Spreadsheet Overload
    • Operated on QuickBooks and Excel, with no part numbers or centralized inventory
    • Engineering changes and BOM revisions were slow and error-prone
    • Order status tracking was manual and unreliable, leading to delays and inefficiencies

     

    1. Lack of Cost Visibility & Profitability Insights
    • Executives couldn’t calculate job-level margins or track production costs accurately
    • Forecasting was guesswork due to disconnected systems and limited data access
    • QUIPS configurator wasn’t integrated with financial or manufacturing systems

     

    1. Scalability Constraints & System Fragmentation
    • Excel macros reached their limit as order volume surged
    • Multiple disconnected systems created data silos and slowed decision-making
    • Manual data entry and transcriptions consumed time and introduced errors

     

    1. Limited Collaboration & Operational Visibility
    • Departments lacked shared access to real-time data
    • Inventory shortages and production stalls occurred due to poor forecasting
    • Reporting was slow and required manual compilation across spreadsheets

  • Solution

    Acumatica Advanced Manufacturing Edition Q-PAC selected Acumatica for its open API, unlimited user pricing, and seamless integration capabilities. The ERP connected directly with QUIPS, enabling automated BOM creation and real-time inventory visibility. Partner I-Tech Support guided the implementation, helping Q-PAC migrate two years of data and configure workflows tailored to its unique manufacturing model.

  • Outcome

    1. Automated Workflows & Time Savings
    • Replaced manual data entry with automated processes across departments
    • Reports and dashboards now run instantly, saving hours each week
    • Executives access real-time performance data to guide strategic decisions

     

    1. Accurate Inventory & Production Control
    • Integrated BOM and revision tracking improved production accuracy
    • Inventory forecasting prevents shortages and supports confident scheduling
    • Warehouse operations were streamlined with location-based picking and support tracking

     

    1. Enhanced Collaboration & Data Visibility
    • All departments operate from a single source of truth
    • Dashboards provide instant insights into vendor performance, safety stock, and order status
    • Mobile access enables real-time monitoring from anywhere

     

    1. Scalable Platform for Growth
    • Acumatica supports 5–10x production scaling without system limitations
    • QUIPS integration automates design-to-manufacture workflows
    • Additional modules like Velixo and EBizCharge extend financial and customer service capabilities

Here’s What Our Clients Are Saying

Discover firsthand experiences from our satisfied clients, showcasing how our services have helped them achieve their business goals and growth. Hear their success stories and see the results for yourself!
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    "It seems like Acumatica is on the rise, growing, and progressive with an open-source type community where we don't feel we are put into a bucket, and that the company would grow with us." Working with Premier Tech Partners, TRA Snow & Sun tripled its revenue, reduced complex order lead times from 3.5 weeks to just 10 days, and eliminated the manual paper processes that had been causing production delays across its manufacturing operations.

    Jacob Anderson

    TRA Snow & Sun, CFO

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    "Acumatica's ability to push and pull data has been phenomenal." Partnering with Premier Tech Partners, LVT connected its disconnected financial and manufacturing systems into one unified platform, slashed financial close time from 15 days to just 5, and scaled from 75 to over 230 employees — all without hiring additional accounting staff. Cloud access through Acumatica also kept the team running seamlessly throughout the pandemic.

    Andy Gale

    LiveView Technologies, CFO & COO

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    "We can now better track a product as it goes through the entire process. Building formulas and handling our bills of materials is a lot better than doing it with Excel. Now we do it once and it's right." With Premier Tech Partners guiding the implementation, Trace Minerals grew revenue 6-fold, saw sales surge 50% in 2023, and replaced paper-based quality workflows with an integrated system spanning manufacturing, testing, and compliance.

    Kelly Jones

    Trace Minerals, Director of Regulatory & Quality

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    "Premier Tech Partners has demonstrated a deep understanding of our business and has taken a truly hands-on, boots-on-the-ground approach to helping us maximize our use of Acumatica." Their team spent time onsite at the manufacturing plant and distribution center, conducted detailed walkthroughs with each accounting team, and actively advocated for enhancements on Acumatica's technology roadmap. PTP also introduced strategic ISV partners that elevated and expanded operations across Summit.

    Jason Johnson

    Quick Quack Car Wash, Co-Founder & CEO