Key Code Media (Burbank, CA)

Key Code Media is a leading systems integrator and reseller of high-end audio/visual and broadcast equipment, serving clients like Microsoft, Facebook, YouTube, and government and education institutions. With over 100 employees and nine offices across the U.S., the company expanded rapidly through acquisitions and needed a modern ERP to unify project management, CRM, and financials.
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keycode Media
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Headquarters

Charlotte, NC
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Industries

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Apps Replaced

NetSuite and QuickBooks
 

 

  • Challenges
  • Solution
  • Outcome
  • Challenges

    1. Siloed Systems & Manual Processes
    • Relied on Sage 100, Sales Logic, and Excel for accounting, CRM, and project tracking
    • Manual data exports and imports slowed reporting and decision-making
    • No real-time visibility into project status, profitability, or expenses

     

    1. Limited Scalability & Remote Access
    • On-premise infrastructure couldn’t support remote work or growing user base
    • Remote desktop access crashed frequently, disrupting operations
    • Acquisitions increased headcount and complexity, straining legacy systems

     

    1. Inefficient Project & Quote Management
    • Couldn’t manage large quotes with 300–400 lines in Excel
    • No unified view of  client data, project performance, or cost tracking
    • Timecards and expenses were manually entered, consuming hours

     

    1. High Infrastructure & Licensing Costs
    • Legacy systems required costly hardware upgrades and support
    • Per-user licensing models made scaling expensive and inefficient
    • Multiple software packages added to operational overhead

     

  • Solution

    Acumatica Cloud ERP Key Code Media selected Acumatica for its unified platform, open architecture, and transaction-based pricing. The ERP connected CRM, project accounting, and financials, enabling real-time visibility and automation across departments. Partner DSD Business Systems supported the implementation, helping the company scale seamlessly during a 70% growth surge.

  • Outcome

    1. Real-Time Visibility & Operational Efficiency
    • Dashboards provide instant access to KPIs, project status, and financials
    • Remote access enabled seamless work-from-home during the pandemic
    • Employees now analyze data instead of manually entering it

     

    1. Streamlined Project & Quote Management
    • Large quotes and complex projects are tracked in one system
    • CRM and project data are unified, improving customer service and profitability insights
    • Timecards and expenses are entered directly into Acumatica, saving hours

     

    1. Scalable Infrastructure & Cost Savings
    • Cloud deployment eliminated $30K+ in server and support costs
    • Unlimited user model supports engineers and subcontractors affordably
    • Paperless workflows and digital invoicing reduced overhead

     

    1. Futureproof Platform for Growth
    • Supports acquisitions, new services, and IT consulting expansion
    • Low-code tools empower staff to customize workflows and reports
    • AI and machine learning capabilities position the company for continued innovation

     

Here’s What Our Clients Are Saying

Discover firsthand experiences from our satisfied clients, showcasing how our services have helped them achieve their business goals and growth. Hear their success stories and see the results for yourself!
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    "It seems like Acumatica is on the rise, growing, and progressive with an open-source type community where we don't feel we are put into a bucket, and that the company would grow with us." Working with Premier Tech Partners, TRA Snow & Sun tripled its revenue, reduced complex order lead times from 3.5 weeks to just 10 days, and eliminated the manual paper processes that had been causing production delays across its manufacturing operations.

    Jacob Anderson

    TRA Snow & Sun, CFO

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    "Acumatica's ability to push and pull data has been phenomenal." Partnering with Premier Tech Partners, LVT connected its disconnected financial and manufacturing systems into one unified platform, slashed financial close time from 15 days to just 5, and scaled from 75 to over 230 employees — all without hiring additional accounting staff. Cloud access through Acumatica also kept the team running seamlessly throughout the pandemic.

    Andy Gale

    LiveView Technologies, CFO & COO

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    "We can now better track a product as it goes through the entire process. Building formulas and handling our bills of materials is a lot better than doing it with Excel. Now we do it once and it's right." With Premier Tech Partners guiding the implementation, Trace Minerals grew revenue 6-fold, saw sales surge 50% in 2023, and replaced paper-based quality workflows with an integrated system spanning manufacturing, testing, and compliance.

    Kelly Jones

    Trace Minerals, Director of Regulatory & Quality

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    "Premier Tech Partners has demonstrated a deep understanding of our business and has taken a truly hands-on, boots-on-the-ground approach to helping us maximize our use of Acumatica." Their team spent time onsite at the manufacturing plant and distribution center, conducted detailed walkthroughs with each accounting team, and actively advocated for enhancements on Acumatica's technology roadmap. PTP also introduced strategic ISV partners that elevated and expanded operations across Summit.

    Jason Johnson

    Quick Quack Car Wash, Co-Founder & CEO